What Long Beach Homeowners Say About Top Hat Chimney
Reviews are the honest record of a chimney company, which is why we let ours stand unedited. Since 1999, Wendell Pike has cleaned and repaired flues in Long Beach the way he’d want his own done: with camera proof, straight answers, and a written 90-Day Done Right Promise on every invoice. The names below are real customers from neighborhoods around Long Beach. They called, we showed up, and here’s what happened.
Recent Reviews
“We hadn’t swept the fireplace since we bought the house, and the creosote had turned glossy near the damper. Wendell showed me the camera feed on his tablet so I could see exactly what he was seeing. He cleaned it, did a second look with the camera, and told me the liner could wait another season. That kind of honesty is why I won’t call anyone else.”
Dana H.
Long Beach, NY
“Our chimney cap had rusted through and birds were getting into the flue. The crew replaced it with a stainless cap and sealed the crown same day. Three months later a rainstorm blew through and we had no leaks, no dripping in the firebox. Called once, job done right, and Wendell answered the phone himself when I booked.”
Aisha E.
Long Beach, NY
“I got a written estimate from another company that said I needed a full rebuild. Top Hat came out for a free second opinion, put the camera up there, and showed me the mortar joints were fine. They cleaned the flue and charged me a fraction of what the other guy quoted. Wendell could have taken the bigger job. He told the truth instead.”
Dale M.
Long Beach, NY
“First-degree creosote is a brush job. Third-degree is a glaze. Wendell explained that while he was showing me the buildup on his camera screen. My fireplace had been burning green wood for years, and the glaze was real. His crew got it out without damaging the liner, and now I burn seasoned oak and the chimney draws like it should.”
Tyrone D.
Long Beach, NY
“Wendell’s people came out in uniforms, gave me a two-hour arrival window, and actually called ten minutes before they pulled up. That just doesn’t happen with other trades anymore. They swept the flue, vacuumed the firebox, and left the hearth cleaner than they found it. The invoice matched the quote to the penny.”
Aisha E.
Long Beach, NY
“I smelled something faint coming from the fireplace in July, months after our last fire. The crew found a cracked crown letting rainwater soak the flue. They repaired it, did a sweep, and walked me through the photos on their camera so I understood the whole thing. The 90-Day Done Right Promise was printed right on my receipt. That’s a company that stands on its work.”
Dana H.
Long Beach, NY
Why Customers Trust Us
The reviews above share a pattern, and it isn’t accidental. Wendell Pike has been doing this work since 1999, and he’s still the one who picks up the phone at (631) 378-3317, often in the middle of a job, to talk through what’s going on with your chimney. Every quote is delivered before a single tool comes off the truck, so the number you hear is the number on the invoice. If work isn’t needed yet, Wendell says so plainly; he’d rather lose a sale than recommend a rebuild you don’t need. The 90-Day Done Right Promise is in writing on every invoice, and it means what it says: if the job isn’t right, one call brings Wendell back at no charge. Every inspection includes camera footage and a plain-English verdict, so you never have to take a sweep’s word on faith. Licensed and insured, with a published address and a name behind the work, we’re the chimney company your neighbors already know. Call (631) 378-3317 for your free estimate.
Written by Wendell Pike, Owner at Top Hat Chimney, serving Long Beach since 1999.